GEICO

Geico sent me a billing schedule and when I requested that they honor that payment schedule, by phone January 2026, I was told their system will not allow them to because I paid in advance and not on auto pay. I then spoke to specialist with Geico who said she will apply my $420.94 to Dec, Jan, Feb, so my next payment will not be due, until March. Geico sent me a billing notice for February. I did not look at the notice thinking it for March, and a supervisor told me all they’re required to do i

This is the third time I’ve had to call to get an update on my canceled renters insurance refund. During this call, I spoke with Elle, who told me the refund had been processed back to the original card used—which I knew was incorrect. After being placed on hold for nearly 20 minutes, it was finally discovered that GEICO’s sister company, Homesite, had actually issued a refund check but mailed it to the wrong address. What’s especially frustrating is that during my first initial call, I success

Extremely Disappointing and Unjustified Premium Increase I have been a GEICO customer since 2016 and, throughout this entire period, my family and I have maintained an excellent driving record—no tickets, no accidents, and not a single insurance claim. Until recently, I was a strong advocate for GEICO and often told friends that GEICO offered some of the most competitive premiums in the market. However, my recent experience has been extremely frustrating and disappointing. After adding a new