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Contact Information

Response Time

We typically respond to inquiries within 24 business hours.

Frequently Asked Questions

Do you charge vendors?

Yes, Vensho charges vendors a commission on completed bookings. This allows us to maintain our platform and provide real-human support.

Is there a buyer's fee?

Yes — we charge a 5% Vensho Promise Fee on all bookings. This covers protected booking, milestone-based payouts, and dispute resolution.

How do you verify vendors?

Every vendor undergoes manual review, background checks, and customer reference verification before listing.

What if I need to cancel?

Cancellation policies vary by vendor. Review the specific policy before booking, or contact us for assistance.