Help Center

Browse vendors on the Explore page, view their profile, and click "Book Now" or "Request Quote". You can also create an RFP to receive competitive quotes from multiple vendors.

Go to your Dashboard and click "Request Quotes". Fill in your event details, budget, and requirements. Matching vendors will be notified and can submit proposals.

Click "Become a Vendor" in the header, then complete the onboarding wizard with your business info, services, and pricing. You can start receiving bookings immediately.

When you book a vendor, your payment is protected until after your event. The vendor is paid 48 hours after your event is completed. This protects both parties.

Vensho charges a 6% platform fee on bookings. This drops to 5% after 10 bookings, 4% after 25, and 3.5% after 50+ bookings. Vendors see transparent breakdowns of all fees.

We accept credit/debit cards, US bank transfers, and Affirm financing. All payments are processed securely through Stripe.

Free cancellation is available up to 48 hours before your event. Our no-show refund protection helps ensure you are protected if a vendor fails to deliver as promised.

Add up to 3 vendors to your comparison tray from any vendor card, then click "Compare" to see side-by-side pricing, ratings, and features.

Once you have a booking or proposal, go to Messages in your dashboard to chat directly with your vendor. All conversations are saved.

Bundles let you book multiple vendor types (DJ + photographer + catering) together at a discounted rate. Check the Bundles page for current deals.

Our AI planner helps you determine what vendors you need, estimate budgets, and create timelines based on your event type and guest count.

Complete your profile (100%), respond quickly to inquiries, earn certifications through our Training center, and ask satisfied customers for reviews.

Go to Availability in your vendor dashboard. Block off unavailable dates and set your regular schedule. You can also export your bookings to Google Calendar via iCal.

Upload your insurance certificate, complete a background check, and connect your Stripe account. Verified vendors rank higher in search results and earn trust badges.

Payments are released 48 hours after event completion via your connected Stripe account. Daily payouts with a $10 minimum threshold.

We verify vendors through insurance documentation, background checks, and business credential review. Look for the verified badge on vendor profiles.

Contact us immediately through this Help Center or email support@vensho.co. Our protected booking and no-show refund protection help safeguard your investment.

Only customers who completed a booking can leave reviews. Vendors can respond to reviews publicly. This ensures authentic, trustworthy feedback.