Mandalay Bay Resort & Casino

This hotel has a nice aesthetic, but unfortunately, the entire property smells strongly of smoke, which makes the stay unpleasant. The ventilation system clearly needs improvement. Be aware that the resort fee here is quite steep, even during the middle of the work week in winter. When I asked about the fitness facilities, I was told the resort fee only covers access to the cardio room—which is minimal at best. Access to the actual weight room costs an additional $75. In other words you pay $1

Having read reviews we were not sure what to expect but I can say that we were not disappointed. The room was beautiful, super clean and the bathroom amazing. The room was serviced daily throughout our stay and fresh towels left. Service throughout the hotel was very good, check in and out was painless, we will be returning at some point in the future. Thank you Mandalay Bay, we had a wonderful time.

This used to be our favorite hotel. It is still a lovely location, rooms or OK, it is fairly clean. Pool is fun when it is open. Restaurants are all pretty good. However, the service has gotten to be ridiculous. Our trip was interrupted and we had to leave early and come back. We asked if they would partially credit us for the missed night and let us rebook for a night two days later. Pretty simple request, yeah? No...we booked through Chase so they said to ask them, we asked Chase and th